Privacy

Last updated 9 November 2026

The short version

• Accounts belong to a parent or guardian. Children use a nickname and year level only.
• We do not ask children for their name, school, photo, birthday, location or payment details.
• We never sell personal information and we do not show ads.
• You can download or delete your family's data at any time by emailing us.

What we collect

• Practice records: which questions were answered, whether the first try was right, hints used, and short text a child types (“What did you try?”, “Why?”).
• Account: an anonymous account identifier, and a parent email address if you add one.
• Payments: handled by Stripe. We receive the subscription status and a Stripe customer id, never full card numbers.
• Technical: basic logs (IP address, browser) kept for security and debugging.

How we use it

To run practice sets, give hints and explanations, show progress, and process payments. Text a child types is sent to our AI provider (Anthropic) only to generate a hint or feedback for that question. It is not used to train AI models.

Child safety

If a child types something suggesting they may be unsafe, Beside pauses the question, shows a message encouraging them to talk to a trusted adult with helpline numbers, and keeps a short record so we can review it.

Where data is stored

Our database is hosted in Sydney, Australia (Supabase). Web hosting is provided by Vercel; payments by Stripe; AI by Anthropic. These providers may process data in other countries under their own safeguards.

Contact

Email support@deeptutor.me for access, correction or deletion requests.